Refund policy

Orders placed directly through drinkfrintiq.com are purchased from FRINTIQ and may be fulfilled using Amazon Multi-Channel Fulfillment (MCF).

We offer a 30-day return period from the date you receive your order.

To request a return, contact us at support@drinkfrintiq.com with your order number and reason for the return. We will provide return instructions based on the order and fulfillment method.

Items should be returned in substantially the same condition in which they were received, with original packaging when reasonably possible.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us as soon as possible at support@drinkfrintiq.com with your order number and details of the issue so we can help resolve it.

Refunds

Once an eligible return has been received and processed, the refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Orders Purchased Through Amazon.com

FRINTIQ products purchased directly through Amazon.com are subject to Amazon’s applicable return, refund, and replacement policies. Those returns should be initiated through the customer’s Amazon account.

Contact

For return or refund questions, contact us at support@drinkfrintiq.com.