Frequently asked questions
What is the return policy?
Orders are fulfilled through Amazon FBA and are covered by Amazon’s return and refund policies. If you need to return an item, simply initiate the return through your Amazon account and Amazon will guide you through the process.
When will I receive my order?
Delivery times are provided at checkout and may vary based on your location and product availability. Orders fulfilled by Amazon typically qualify for Amazon’s standard and Prime delivery options when available.
Where are FRINTIQ products manufactured?
FRINTIQ products are designed and developed with a focus on premium materials, function, and presentation. Our products are manufactured in China by carefully selected manufacturing partners and inspected to meet our quality standards.
How much does shipping cost?
Shipping costs and available delivery options are displayed before checkout. Orders purchased through Amazon may qualify for free or Prime shipping depending on your Amazon account and location.
How do I care for my FRINTIQ Ice Stamp?
After use, wipe the brass stamp head clean with a soft, damp cloth and dry thoroughly. Avoid prolonged soaking or placing the stamp in the dishwasher. Store it dry to help preserve the brass finish and walnut handle.
How should I clean my FRINTIQ Cocktail Shaker Set?
Hand wash the stainless-steel bar tools with mild soap and warm water, then dry thoroughly with a soft cloth. Avoid abrasive cleaners or scrubbers that could damage the finish. Wipe the solid walnut stand and muddler with a slightly damp cloth and dry immediately. Do not place the walnut components in the dishwasher or soak them in water.
Is the cocktail shaker set dishwasher safe?
For best long-term appearance and performance, we recommend hand washing the shaker tins and accessories. The walnut stand and muddler should never be placed in the dishwasher or submerged in water.