Privacy policy

Last updated: August 25, 2026

FRINTIQ operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

FRINTIQ is powered by Shopify, which enables us to provide the Services to you. Orders placed directly through drinkfrintiq.com may be fulfilled using Amazon Multi-Channel Fulfillment (“Amazon MCF”).

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or use our website, make a purchase or other transaction through our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with our Services and where you live, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, phone number, and email address.

  • Payment and financial information, including payment method, payment confirmation, transaction information, and other payment-related details. Payment information may be processed by Shopify Payments, Shop Pay, or other payment processors rather than directly by FRINTIQ.

  • Account information, including usernames, passwords, preferences, settings, and other account details when applicable.

  • Order and transaction information, including products you view, place in your cart, purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications with us, including information you provide when contacting customer service or submitting an inquiry.

  • Device information, including information about your device, browser, network connection, IP address, and similar identifiers.

  • Usage information, including information about how and when you access, browse, and interact with our website and Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you make a purchase, create an account, contact us, subscribe to communications, or otherwise provide information to us.

  • Automatically through our Services, including through cookies, pixels, analytics tools, and similar technologies.

  • From Shopify and our service providers, when they provide technology, payment processing, analytics, fulfillment, shipping, marketing, customer support, or other services on our behalf.

  • From Amazon Multi-Channel Fulfillment, as necessary to fulfill, ship, track, or manage orders placed through drinkfrintiq.com.

  • From business partners and other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing and Improving Our Services

We may use your personal information to:

  • Process purchases and payments.

  • Fulfill and ship orders.

  • Provide shipping and tracking information.

  • Process returns, refunds, or exchanges.

  • Maintain and manage customer accounts.

  • Remember preferences and items you are interested in.

  • Provide customer support.

  • Communicate important information regarding your order.

  • Improve our products, website, and customer experience.

  • Recommend products or services that may interest you.

Orders placed through drinkfrintiq.com may be transmitted to Amazon Multi-Channel Fulfillment so Amazon can warehouse, package, ship, and provide tracking information for your order on behalf of FRINTIQ.

Marketing and Advertising

Where permitted by law, we may use your personal information to send marketing, advertising, and promotional communications by email or other channels.

We may also use information about your interactions with our website to provide or support personalized advertising.

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in those communications.

Security and Fraud Prevention

We may use your personal information to:

  • Verify transactions or accounts.

  • Detect and prevent fraud.

  • Investigate potentially illegal, unsafe, or malicious activity.

  • Protect our customers, our business, and our Services.

  • Maintain the security of our website and payment systems.

Communicating With You

We may use your information to:

  • Respond to questions or customer-service requests.

  • Communicate about purchases, returns, refunds, or shipping.

  • Provide requested information.

  • Maintain our relationship with you as a customer.

Legal and Compliance Purposes

We may use personal information when necessary to:

  • Comply with applicable laws or regulations.

  • Respond to lawful government, regulatory, or law-enforcement requests.

  • Enforce our Terms of Service and other policies.

  • Protect our legal rights.

  • Participate in litigation, investigations, or legal proceedings when required.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.

These parties may include:

  • Shopify, which hosts and provides technology for our online store.

  • Amazon Multi-Channel Fulfillment (MCF), when Amazon warehouses, packages, ships, tracks, or otherwise fulfills an order placed through drinkfrintiq.com.

  • Payment processors, including Shopify Payments, Shop Pay, and other payment providers.

  • Shipping and logistics providers involved in delivering your order.

  • Technology and IT providers that help operate our website and business systems.

  • Analytics providers that help us understand use of our website.

  • Customer-service providers when used to assist with customer support.

  • Marketing and advertising partners, where permitted by applicable law.

  • Professional advisers, such as attorneys, accountants, auditors, or other advisers where reasonably necessary.

We may also disclose information:

  • When you request or consent to the disclosure.

  • When necessary to complete a transaction or ship an order.

  • In connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.

  • When required by law, court order, subpoena, warrant, or other valid legal process.

  • When reasonably necessary to protect FRINTIQ, our customers, our Services, or others from fraud, harm, illegal activity, or security threats.

Amazon Multi-Channel Fulfillment

Orders placed directly through drinkfrintiq.com may be fulfilled using Amazon Multi-Channel Fulfillment.

When Amazon MCF is used to fulfill an order, information necessary to complete the shipment may be provided to Amazon, including:

  • Customer name

  • Shipping address

  • Order information

  • Product information

  • Contact information when necessary for delivery

  • Other information reasonably required to fulfill or track the shipment

Amazon processes this information in connection with the fulfillment and delivery services it provides.

Orders placed directly on Amazon.com are subject to Amazon’s own privacy policies and terms.

Relationship With Shopify

Our Services are hosted by Shopify.

Shopify collects and processes personal information regarding your access to and use of our Services in order to provide and improve Shopify-powered functionality.

Information submitted through our Services may be transmitted to Shopify and other third parties that help provide the Services.

Shopify may process information in countries other than the country where you reside.

Certain Shopify features may use information about your interactions with our store and other Shopify merchants to provide enhanced functionality, analytics, fraud prevention, advertising, or personalized shopping experiences.

For more information about Shopify’s privacy practices and the rights available to you regarding information processed by Shopify, please review Shopify’s Consumer Privacy Policy and Privacy Portal.

Cookies and Similar Technologies

Our website and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may be used to:

  • Operate essential website functionality.

  • Remember preferences.

  • Keep items in your shopping cart.

  • Understand website traffic and usage.

  • Improve our Services.

  • Measure marketing effectiveness.

  • Provide personalized advertising where permitted.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties, including Amazon.

If you follow a link to a third-party website, that third party’s own privacy policies and terms apply.

We are not responsible for the privacy, security, accuracy, or operation of third-party websites or services.

You should review the applicable privacy policies and terms before providing personal information to third parties.

Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the age required by applicable law to consent to the processing of personal information.

If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us at support@drinkfrintiq.com so we can review the matter and take appropriate action.

We do not knowingly sell or share personal information of individuals under 16 years of age as those terms are defined under applicable privacy laws.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to:

  • Provide our Services.

  • Maintain customer or transaction records.

  • Fulfill legal and tax obligations.

  • Resolve disputes.

  • Prevent fraud.

  • Enforce our agreements and policies.

  • Protect our legal rights.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

Right to Access or Know

You may have the right to request information regarding the personal information we maintain about you.

Right to Delete

You may have the right to request deletion of certain personal information, subject to legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to request a copy of certain personal information in a portable format.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of certain uses of personal information that qualify as a “sale,” “sharing,” or targeted advertising under applicable privacy laws.

Where available, you can exercise this right through the Your Privacy Choices link provided on our website.

If you visit our website using a browser that sends a legally recognized Global Privacy Control signal, Shopify may process that signal as an opt-out request where required by law.

Managing Communication Preferences

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email.

Even if you unsubscribe from marketing communications, we may still send non-promotional communications relating to purchases, customer service, account security, returns, refunds, or other transactions.

Exercising Your Rights

You may exercise applicable privacy rights by contacting us at:

support@drinkfrintiq.com

We may need to verify your identity before completing certain requests.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof that the agent has authority to act for you.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Complaints

If you have questions or complaints regarding how we process your personal information, please contact us at:

support@drinkfrintiq.com

Depending on where you reside, you may also have the right to submit a complaint to the appropriate privacy or data-protection authority.

International Transfers

Our service providers, including Shopify, Amazon, and other technology providers, may process or store personal information outside the country where you reside.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information, including recognized contractual protections or other legally approved transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, legal requirements, or other operational reasons.

When we make changes, we will post the revised Privacy Policy on this website and update the “Last updated” date.

Where required by law, we will provide additional notice regarding material changes.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us at:

FRINTIQ
Email: support@drinkfrintiq.com

Website: drinkfrintiq.com